Coach announced that it will no longer destroy damaged or “unsaleable” goods returned to its stores, after a viral TikTok video claimed the label intentionally “slashed” unwanted items.
Burning and slashing designer bags is so last season
Disposal-based scarcity: How overstock reduction methods influence consumer brand perceptions and evaluations
4R's Blog – Jen Thilman
Coach Promises It Won't Destroy Unwanted Merchandise After Viral Video—But Critic Remains Skeptical
Coach Will Stop Destroying Bags After TikTok Video Provokes Backlash
Coach Has a New Sustainable Fashion Brand. Will Shoppers Go For It? - The New York Times
Entertainment Archives, Page 515 of 678
Coach Responds to Video on Damaging Unsold Bags
Entertainment Archives, Page 497 of 660
Coach Will No Longer Destroy Unsold Merchandise In-Store